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Hotel · Hanoi · Ha Noi Municipality

Golden Sun Palace Hotel - Hanoi

A modern 3-star hotel on Hang Quat street, steps from Hoan Kiem Lake and the Old Quarter's shops and eateries.

  • 9.2 guest rating from 2,712 reviews
  • In the Old Quarter, close to Hoan Kiem Lake
  • Rooms with city views and modern comforts
9.2 Perfect 2712 reviews Booking.com 9.2 · 2712 reviews

About

Golden Sun Palace Hotel - Hanoi

Golden Sun Palace Hotel sits on Hang Quat, a street in Hanoi's historic Old Quarter. The location puts you within easy walking distance of Hoan Kiem Lake, souvenir shops, and a dense cluster of restaurants and cafes. For a first visit to the city, it's a practical base for exploring the area on foot.

The property is a newer build, and guests consistently describe the rooms as clean, modern, and well-equipped. Beyond the hardware, the staff are the standout feature in review after review — named managers and receptionists are repeatedly thanked for going out of their way to arrange transfers, give local advice, and make stays comfortable.

  • Wi-Fi
  • Safe deposit box
  • Mini-bar
  • Sitting area
  • Ironing facilities
  • Free toiletries

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Staff go out of their way — Guests consistently mention helpful, friendly staff — including named managers and receptionists — who arrange transfers, give local advice, and even help with strollers.
  • Central Old Quarter location — On Hang Quat street, close to Hoan Kiem Lake, the old town, souvenir shops, and a wide range of restaurants and cafes. Guests say it's an ideal base for first-timers.
  • Clean, modern rooms — The property is new, and guests describe rooms as clean, well-equipped, and comfortable, with spacious options like the Family Suite.
  • Good breakfast variety — Several guests highlight a tasty breakfast with a wide range of options, including local comfort foods.

Worth weighing

4 to weigh
  • No parking on site — The hotel does not list parking in its policies, which is common in the Old Quarter but worth knowing if you plan to drive.
  • Pets not allowed — The hotel's policy does not permit pets, so travellers with animals will need to look elsewhere.
  • Some rooms lack windows — At least one review mentions a windowless room (with a false window), which could be a consideration if natural light matters to you.
  • Check-in window is tight — Check-in is only from 14:00 to 23:59, which might be restrictive if you arrive late at night or need an early room.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Honeymoon Double Room

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Fireplace

Family Suite

  • 1 King-size bed
  • City view
  • Shower
  • Heating
  • Fireplace

Deluxe Double or Twin Room City View

  • 2 Single beds
  • City view
  • Shower
  • Heating
  • Fireplace

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

In-room comforts

  • Air conditioning
  • Heating
  • Flat-screen TV
  • Mini-bar
  • Electric kettle
  • Sitting area
  • Carpeted floor

Bathroom

  • Shower
  • Bathtub
  • Free toiletries
  • Sink
  • Dryer

Facilities

  • Wi-Fi
  • Safe deposit box
  • Ironing facilities
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.2
Perfect 2712 reviews

Guest-rated 9.2/10 from 2,712 reviews

Booking.com · 9.2 · 2712 reviews
9.2Verified guest

“The check-in was smooth and our room had two comfortable double beds and everything we needed.”

9.2Verified guest

“Comfortable beds, modern rooms, and a well-designed bathroom. We got early check-in and late check-out, plus free Wi-Fi. The location is very close to Hoan Kiem Lake, the Old Quarter, and souvenir shops. For tea or coffee, try The Real Kangaroo Cafe nearby.”

9.2Verified guest

“A huge room with all the facilities you could want.”

9.2Verified guest

“Everything exceeded our high expectations. The staff were kind, especially Mark the manager and Ken the receptionist. The location was stunning and central, close to restaurants, the old town, and quiet spots by the lake.”

9.2Verified guest

“Great location and helpful, friendly staff, especially Ms Linh at the front desk. The hotel felt very new and tastefully decorated.”

9.2Verified guest

“The staff were amazingly helpful and pleasant. You felt like royalty, and the accommodation was very nice.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hoan Kiem Lake: A short walk from the hotel, this is the city's central gathering spot. Early mornings see locals exercising; evenings bring a lively promenade. The lake is a good starting point for exploring the French Quarter and the Old Quarter's 36 streets.

Old Quarter: The hotel sits right in the heart of this historic district, where each street historically specialised in a trade — from silk to silver. Today it's a maze of shops, cafes, street food stalls, and boutique stores. It's easy to wander for hours, and the hotel's location means you can duck back for a rest whenever you like.

Ba Dinh Square: About 1.8 km from the hotel, this is the site of Ho Chi Minh's Mausoleum and the Presidential Palace. It's a significant historical area worth a visit, though you'll need a short taxi ride or a longer walk to get there.

33 Hang Quat, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
29 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00. Some guests have mentioned that early check-in and late check-out were offered, but this is subject to availability.

Does the hotel have parking?

The hotel does not list parking in its policies. If you're driving, you may need to arrange parking nearby, but the hotel does not confirm any on-site facilities.

Are pets allowed at the hotel?

No, pets are not allowed at Golden Sun Palace Hotel.

Is breakfast included in the rate?

The input does not specify whether breakfast is included in the price. However, guests have praised the breakfast for its variety and taste, so it's likely available either included or as an add-on. Contact the hotel to confirm.

Does the hotel offer airport transfer?

The hotel's amenities and policies do not explicitly list airport transfer, but several guests mention that the staff arranged taxi pickups for them. It's best to ask the hotel directly when booking.

The bottom line

Golden Sun Palace Hotel earns its strong rating through a combination of a prime Old Quarter location, genuinely attentive staff, and clean, modern rooms. For travellers who want to be in the middle of Hanoi's action — with easy access to the lake, markets, and food scene — this is a dependable pick. Just be aware of the limited check-in window and the no-pets rule.

9.2A solid, well-reviewed choice in the Old Quarter, best for first-time visitors who value location and service.

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